Car LogSign in
Support

Get help with Car Log

Try the quick fixes for common problems, or write to Rustam Samandarov, who runs Car Log.

Write to support
rustam@rsteam.uz
Please include
  • The email address you sign in with.
  • ChatGPT or Claude, and whether on the web, desktop or phone.
  • What you asked, in your words, and what came back. A screenshot helps.
  • The car and the record's date, if it is about one record.
  • Roughly when it happened.
Never send your password or sign-in code. Car Log never asks for them.
Common problems
Car Log stopped working in the chat

The connection between your assistant and Car Log has expired or was turned off: the assistant says Car Log needs to be connected, or Car Log's replies fail.

  1. Reconnect: in ChatGPT, open Car Log in your plugins; in Claude, open Settings → Connectors and find Car Log. Select Connect.
  2. Sign in and select Agree and connect. Your cars and records stay as they were.
The sign-in code doesn't arrive, or you forgot your password

Car Log emails a six-digit code that expires after 5 minutes, and a password reset link on request.

  1. Check the address you typed, then your spam or junk folder.
  2. Wait a minute, select Email me a sign-in code again and use the newest email only.
  3. Forgot your password? Select Forgot password? and follow the reset link we email you.
  4. Or sign in with your password, or select Continue with Google with the same address.
A record went to the wrong car

With more than one car, Car Log uses the car you name, or asks which.

  1. Say “That record is for my Polo, not the BMW.” Car Log moves it and notes the change in the record's history.
  2. Next time, name the car: “Save this receipt for my Polo.”
A value was read wrong

Your assistant reads the document, and a wrong digit can slip through.

  1. Say “The odometer should be 82,431.” The old value stays in the record's history.
  2. Or open the record on the website and correct it there.
The original file is missing (Claude)

Claude passes the values from a file, but not the file itself.

  1. On karlog.rsteam.uz, open the car and choose Add the original on the record.
Your data
To export or delete your records, ask in the chat or use the website. To close your account itself, email support from the address you sign in with.